View a list of transactions in Google Analytics made when served by operator using Zopim (Zendesk Live Chat)

Sometimes you want to see the actual transactions in Google Analytics made during a session where the customer was served by a live chat operator (in this case Zopim – now called Zendesk live Chat).

To create a segment for each person called “Zopim – Served by “:

  • Create a new segment
  • Set conditions to include all sessions where Event Label =

Go to the “Conversions > Ecommerce > Transactions” report

Apply the above segment.

Set the date range (eg. last 30-days).

Google analytics transactions served by operators report